News & Events
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News & Events Information
IF EVENT IS CANCELLED FULL REFUNDS WILL BE GIVEN
FULL REFUNDS GIVEN FOR EVENTS IF NOTIFIED 10 OR MORE DAYS PRIOR TO AN EVENT TAKING PLACE
50% REFUNDS GIVEN IF NOTIFIED BETWEEN 10 to 5 DAYS PRIOR TO THE EVENT TAKING PLACE.
NO REFUND GIVEN IF NOTIFIED LESS THAN 5 DAYS PRIOR TO THE EVENT TAKING PLACE.
THE ABOVE T&C’s ARE TO COVER THE COSTS INCURRED BY KIDS R US FOR SETTING UP EVENTS.
Some of our frequent questions…
Is there onsite parking?
What age groups is your centre suitable for?
Do you have disabled facilities?
Yes – We have disabled access to enter the centre and disabled toilets – The centre has no stairs and is flat throughout the area.
Do you take card payments?
Yes – Card payments are accepted in the Reception and the Restaurant.
What should I do if my child has an accident?
Contact the nearest member of staff and inform them – If serious injury please do not move them until a first aider can assess the injury.
Does the café offer vegetarian and vegan friendly options?
YES – We offer vegetarian and vegan friendly options.
Does the café cater for allergies?
Yes – We cater for Allergens – Please ask the chef when ordering if you have any allergies or intolerances.
Are there any rules I should know about?
YES – There are house rules in each structure clearly visible please read these upon entering the centre or structures.
I have a question about kid's parties...
Can adults use the soft play facilities?
Yes – Providing they are with the children and acting as a chaperone.
Is there a time limit on my kid's playtime?
There is a 2.5 Hour time limit on the play sessions during busy times this will be relaxed if the centre is not busy at the managements discretion.