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Some of our frequent questions...
Is there onsite parking?
Yes there are 25 car parking spaces at the premises.
What age groups is your centre suitable for?
Kids R Us Softplay Centre is suitable for children ages 0 to 12 years old.
Do you have disabled facilities?
Yes disabled access and toilets are in place.
Do you take card payments?
Yes card payments are taken.
What should I do if my child has an accident?
Report it to the staff we have trained first aid personnel on site.
Does the café offer vegetarian and vegan friendly options?
Yes the cafe caters for Vegetarians
Does the café cater for allergies?
Yes we ask any customers with Allergies to make us aware and we can make meals to suit.
Are there any rules I should know about?
Parents are responsible for their own children at all times and rules of play are posted on all equipment for parents information so children play in the correct areas due to age suitability.
I have a question about kid's parties...
Please see our kid's parties page. We have 2 party rooms. These can hold 20-25 children.
Can adults use the soft play facilities?
Adults will be allowed into areas to help children if required but it is encouraged that children use the correct areas to their ability .
Is there a time limit on my kid's playtime?
Yes there are limits to play time. These are clear on the entry prices and on the website. This may be relaxed in off peak times.